Patient Success Specialist with a strong background in healthcare coordination, patient support, and administrative systems. Experienced in managing patient workflows, electronic health records (EHR), and interdisciplinary collaboration to improve care delivery and patient satisfaction.

Bringing together clinical experience and community service
A Healthcare-Focused Skillset I Bring
▪ PHIPA Compliance
▪ Data Handling
▪ Documentation Standards
▪ Privacy Protocols
▪ Appointment Scheduling
▪ Interdisciplinary Collaboration
▪ Workflow Management
▪ Case Tracking
▪ Meditech EHR
▪ PointClickCare
▪ EMR Documentation
▪ Digital Records
▪ Client Interaction
▪ Patient Communication
▪ Service Coordination
▪ Issue Resolution

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Patient Success Specialist focused on delivering seamless patient support, care coordination, and positive healthcare experiences across clinical and administrative settings.
A journey through healthcare roles, patient support, and community service contributions.

Facilitated dietary care for 60+ residents daily by coordinating with healthcare teams, documenting intake using PointClickCare, and improving service efficiency and compliance with nutritional standards.

Handled high-volume transactions, financial reconciliation, and logistics documentation while ensuring regulatory compliance and maintaining high customer satisfaction.

Supported resident dietary needs, maintained food safety standards, and collaborated with care teams in fast-paced long-term care environments.

Managed patient records, scheduling, and test coordination using Meditech EHR while improving workflow efficiency and ensuring PHIPA-compliant documentation.

Processed prescriptions, managed inventory, and coordinated insurance verification while maintaining accurate documentation and supporting pharmacy operations.

Provided comprehensive dental care including diagnosis, treatment planning, and patient education while ensuring quality clinical outcomes.

Assisted in dental procedures, managed sterilization and inventory, and supported patient care through clinical and administrative tasks.
Healthcare education with emphasis on administration, nutrition management, and clinical foundations.
Feel free to reach out for collaboration, projects, or inquiries. Connect via email or LinkedIn!